Per site license means that unlimited number of users can use the software at a given site of your company for all Teradata instances in use (usually dev, test, prod and archive instances)
Per user license means that running the software on one database instance is limited to the number of user-licenses purchased. User licenses are not linked to certain users – in fact the number of concurrent users are limited by the number of licenses purchased.
After choosing the right software, license plan & period, you have to place you order by filling in your data in the order form and send your order to us by pushing the order button at the bottom-right corner. Please, make sure that appropriate data is filled in the order form and that you accept the end-user-licence-agreement (EULA) as well.
After placing your order, you will get an automated confirmation e-mail of your order containing all relevant order-specific data. Please, check the confirmation again and let us now in case you find any inappropriate data.
Within the next working day, you will also get a personalised e-mail containing either a PayPal invoice or a pro-forma invoice for bank (wire) transfer. In case of payment via PayPal, please follow the link "view and pay invoice" which can be found in the e-mail from PayPal. Once you see the invoice on the PayPal website, you can print it and you can also pay immediately by clicking the "Pay Now" button in the upper left corner.
For bank transfer, you will find the pro-forma invoice and all necessary payment instructions in the e-mail sent to you by us.
At both payment methods, Prise Ltd. will issue a final invoice for administrative and proper taxation purposes once the payment has been received by us.
After the payment is received by us, you will immediately get multiple e-mails from us containing:
We accept payments by bank-transfer (wire transfer) or by PayPal.
Licenses are valid and software can be used immediately after downloading the software. License period starts with the day following the date of the download link to your software incl. your license has been sent to you.
We advise you to check your spam folder regularly. We promise not to spam your mailbox, however it may happen that important e-mails are declared as spam by your mail client. In case you think that you should have already received confirmation / license e-mails from us, just drop an e-mail to firstname.lastname@example.org.
Special requests are handled by our sales department: email@example.com
More information about PCW and PTA and Professional Services (advisory, consulting, instant help, etc.) can be requested at firstname.lastname@example.org
User support is available along the license period. Requests are welcome at email@example.com